Privacy policy

What we collect

Account details: your email address and phone number. If you sign in with Google, Google shares your name, email address and profile picture with us — nothing else. We never see or store your Google password.

Waitlist details: if you join the Max waitlist, we collect your name, email address, phone number, whether you use a wearable, which wearable you use, and the broad health goal or concern you choose to share. We use this only to manage the waitlist, decide who the early product should serve, and contact you about access.

Intake and quiz answers: your goal, height, weight, what feels most off, realistic weekly commitment, safety flags, the responses you give in the constitution-type quiz, and the body-mind type we calculate from them.

Wearable and health data: with your permission, we receive data from your connected device through our wearables partner — sleep stages and duration, heart-rate variability (HRV), heart rate, resting heart rate, respiratory rate, blood oxygen, readiness, skin temperature, steps, distance, floors climbed, active and total calories, basal metabolic rate, VO2 max, workouts, weight and other body measurements. We do not store GPS routes from your workouts.

Location: your city, and the approximate coordinates we work out from it or from your timezone, so we can account for your local weather and air quality.

Apple Health and Health Connect: if you connect one of these in our app, it reads the types listed above that you switch on, and each type has its own switch. We only read this data; we never write to Apple Health or Health Connect. The app asks for your permission before you connect. If you connected before we added this question, it asks the next time you open the dashboard, and data already syncing continues until you answer.

What you send us: your WhatsApp messages to us, and any meal photos or lab reports you share.

Usage data: basic logs (such as when an insight was generated or a message was sent) used to run and debug the service.

Why we use it

To generate your daily insight: we combine last night's data, your 14-day history, your intake answers and your body-mind type, and send the result to our AI provider to draft a one-page plan.

To run the Max waitlist: we use the details you submit to understand demand, shape the early product and contact you when a suitable place becomes available.

To deliver it: we send the morning insight to your WhatsApp number and show it on your dashboard.

To run your account: authentication and support replies.

We do not use your health data for advertising, and we do not build profiles of you for any third party.

Who we share it with

We use a small set of trusted service providers, each only for the job named below:

Supabase — database and login, hosted in Singapore.

Junction — connects your wearable and relays its daily data to us.

Anthropic (Claude) — our AI provider. It drafts your insight and replies from the health data, intake answers, messages, photos and lab reports we send. Anthropic does not train its models on this data. Our app asks for your explicit permission before you connect Apple Health or Health Connect. To stop later, turn off data types in Apple Health or Health Connect, or delete your account. What we already hold stays in your account until you delete it.

Twilio — delivers your insight over WhatsApp.

Resend — sends transactional email such as PDF reports.

Open-Meteo — provides local weather and air quality. We send it approximate coordinates only.

Vercel — hosts the website.

Google — if you choose "Sign in with Google", and to analyse meal photos: our own meal analysis service runs on Google Cloud and uses Google's Gemini AI to read each photo and caption you send.

Inngest — runs our background jobs, and handles your health data, messages and phone number while doing so.

We do not sell your data, and we never have. We share it only with the providers above, only as needed to run the service, or where the law requires it.

Where it is stored and for how long

Your data lives in Supabase's Singapore region, encrypted in transit and at rest. Access is restricted by row-level security, so one account can never read another's data.

We keep your data for as long as your account is active. If you delete your account, we remove your profile, quiz answers, wearable data, insights, messages, meal photos and lab reports. Our wearables partner, Junction, disconnects your devices at once and erases its copy within 7 days. Our meal analysis service deletes every photo after 30 days. This does not remove copies held by Twilio or Inngest; write to us if you want those removed. Some records may persist briefly in encrypted backups before they age out, and we keep the minimum payment records our processor and tax law require.

Your choices and rights

You can delete your account in the app (Delete account, at the bottom of the dashboard), or by writing to hello@abetterme.ai.

You can turn off any data type in Apple Health or Health Connect at any time.

You can disconnect a wearable at any time, which stops new data from flowing in.

You can opt out of WhatsApp messages by replying STOP, or ask us to close your account entirely.

Our handling is aligned with Singapore's Personal Data Protection Act (PDPA). If you are in a region with additional rights (such as the GDPR), you may also request access, correction or erasure by contacting us.

Children

aBetterMe is for adults. The service is not intended for anyone under 18, and we do not knowingly collect data from them.

Changes and contact

If we change this policy in a way that affects you, we will update the date above and, for material changes, tell you directly.

Questions, requests or complaints: hello@abetterme.ai.